I know what you're thinking: Yes, we know. Which one this time?
Well, in Micro$loth Outlook there is a truly enraging printing options decision. If I open a message in a separate window, which I don't like to do because it just takes up more time, I can choose any printing options I like, specifically double-sided and stapled because it's a five page newsletter. If I choose to print the same message from the message pane within the main Outlook window, I can't. I just get the default printer settings.