Just a short note, because I think everyone should read this, but I really can't add anything to it:
Explaining the Curse of work (New Scientist).
It's wonderful. Finally, Science(tm) explains: Parkinson's Law (Work expands to fill the space avaialble); Why big decision-making groups are bad; Why Terry Pratchett and Chinese numerology chose 8 as the most evil number (I'm extrapolating here, but I think I have a good reason - read the article) - why small teams get more, high quality, work done.
Everyone stuck in a bureaucracy, or cynical about them, will get a good laugh out of it.